We take exceptional pride in being a reliable small business who is able to provide a far more superior job than the “big guys.” The lifeline of our business is customer satisfaction and loyalty. This means we deliver the finished product that we promise in the amount of time that we promise. Because of our small business touch, we only use the highest most qualified staff. Often the work is done exclusively for each customer.
Because we are a small business, cancellations are VERY costly to us. Of course, we anticipate things like rainy days and other forces of nature and understand that hey, emergencies happen. But we ask that you try and keep all appointments with us as we do for you.
Our cancellation policy is as follows :
All cancellations other than weather-related must be made with a minimum of 48-hour notice.
First cancellation – No charge
Second cancellation – 25% non-refundable deposit of the scheduled job must be at the time of booking
Third cancellation – 50% non-refundable deposit of the scheduled job must be at the time of booking
Fourth cancellation – 75% non-refundable deposit of the scheduled job must be at the time of booking